High-quality Tech support and network monitoring services every hour of every day.
Supporting your users applications and hardware questions can be a demanding task. ATC design help desk services specific to your users’ needs via either a designated Computer Mechanics employee-on-site at your location, or accessible to your users on a dedicated account line set up solely for their use.
Our support Tech Support NY provides an efficient way to provide immediate support to our customers. It’s convenient and fast. We’ve found that the vast majority of our customer’s technical problems can be resolved over the phone or with an online chat. Over the years, we’ve continually refined our Help Desk, as well as our proprietary Help Desk Management Systems that makes this solution so powerful. Today, we offer customers the benefit of our Help Desk services in many distinct ways.
Our experienced staff offers a full spectrum of system administration services:
- MAC and Windows
- Virus and Malware removal
- New computer setup
- New employee setup and support
- Email setup and more
ATC 24/7 DEDICATED HELP DESK
Help Desk New York- Tech Support and IT Management
ATC is your 24/7 Dedicated Help Desk Technical Support Nation Wide, We do it all in the name of ATC your Quality IT Experts.
ATC Help Desk Tech Support New York Services provide unlimited fixed tech support, we that it from the start, do hardware or software diagnosis, we can fix any technical issue and implementation of technology solutions best for you business. For ease of budgeting.
ATC will customize cost within you budget, to provide you with our unlimited Help Desk Support.
Looking for simple but powerful help desk Support ? a company that give you the control with our customer portal manage tickets, organize your contacts, and assign tasks to the ATC helpdesk team.
CUSTOMER PORTAL HELP DESK
Receive tickets via customer portal or email
Assign tickets to the ATC Held Desk IT Support Team
Create tickets while browsing network assets
Track tickets by user, asset, due date & more
ATC Help Desk Offers Proactive Total Support Coverage:
Central point of contact for technical support
Knowledge Base or continuous user support
Onsite Tech Support and maintenance support
Cisco, Microsoft, Linux, Mac Tech support
Contact with vendors about data problems
EMERGENCY HELP DESK TECH SUPPORT
ATC is your Help Desk Support, Help Desk Technical Support, IT Management Help Desk, Cisco Help Desk, Dell Help Desk, Help Desk Management, Remote Help Desk, Website Help Desk Computer help Desk, Tech help Desk, mac Help Desk, windows help desk.
As mentioned above, clients who select our Signature Network Support plan benefit from our emergency tech support, which comes with a Rapid 1 hour Response Guarantee that ensures you have a technician on-site to address your situation within 2 hours of your call. How many help desk outsourcing companies can make that promise and keep it, not many.
Contact Us:
Advanced Technologies & Communications
132 W 31st St, New York, NY 10001, USA
Phone: 212-937-7874
Fax: 212-220-0584
Website: www.advancedtechco.com
Email: sales@advancedtechco.com
Advanced Technologies & Communications 